⚖️ General Sales Conditions
1. Purpose
These General Sales Conditions govern the online sales of products offered by Urban Curio via its website www.urban-curio.com.
By placing an order, the customer acknowledges having read and accepted these conditions in full.
2. Company Information
Urban Curio
Website: www.urban-curio.com
Email: zina@maisontalisma.com
3. Products
Urban Curio curates and resells premium and luxury streetwear items from established brands including Amiri, Off‑White, Casablanca, Cactus Jack, and Sp5der.
Each product is presented with detailed descriptions and photographs for reference. While we aim for accuracy, slight variations (color, texture, packaging) may occur depending on lighting or screen resolution.
4. Pricing
All prices are displayed in USD, inclusive of all applicable taxes unless otherwise stated.
Shipping fees are calculated at checkout based on destination and delivery method.
Urban Curio reserves the right to change prices at any time, but the rate applied to an order will be that shown at the time of purchase.
5. Orders
Orders are confirmed only after payment has been successfully processed.
Urban Curio reserves the right to cancel or refuse any order from a customer with whom there is a dispute regarding a previous order or payment.
6. Payment
Payments are accepted via Shopify Payments, PayPal, Apple Pay, and other secure methods.
All transactions are processed through encrypted payment gateways ensuring the confidentiality of personal data.
7. Shipping & Delivery
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Orders are prepared and shipped within 2–5 business days (unless otherwise indicated).
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Delivery times depend on the carrier and destination.
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Urban Curio is not responsible for delays due to customs or force majeure.
Customers will receive tracking details via email once their order has shipped.
8. Returns & Refunds
Please refer to our Return & Refund Policy available here.
Items must be returned in perfect condition and within 14 days of delivery.
Final-sale or limited-edition items are non-returnable.
9. Warranty & Authenticity
Urban Curio guarantees the authenticity of all products sold on its platform.
Each item comes directly from the brand, official distributor, or verified partner.
In the event of a defective product, Urban Curio will offer a refund or exchange after inspection.
10. Liability
Urban Curio cannot be held responsible for:
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Improper use of purchased products.
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Temporary website unavailability due to maintenance or technical issues.
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Damages resulting from third-party logistics or carriers.
11. Personal Data
Customer data is collected only to process orders and improve the shopping experience.
All data is processed in accordance with GDPR and other applicable privacy laws.
For more information, please refer to our Privacy Policy.
12. Intellectual Property
All texts, visuals, and logos displayed on Urban Curio are protected by intellectual property rights.
Any reproduction or use without authorization is strictly prohibited.
13. Dispute Resolution
In case of a dispute, customers are encouraged to contact customer service first to seek an amicable solution.
If no agreement can be reached, disputes shall be governed by the laws of Florida and submitted to the competent courts of Miami Dade.
14. Modification of Terms
Urban Curio reserves the right to modify these General Sales Conditions at any time.
The version applicable is the one in effect on the date the order is placed.
